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ABOUT ME

Highly organized, driven and detail-oriented marketing and communications professional with a strong foundation in strategic planning and execution. I exhibit exceptional collaboration, interpersonal and leadership skills honed through my diverse professional experiences.

EXPERIENCE

ASSISTRX

Senior Specialist, Marketing & Communications

March 2025 - Present

Marketing & Communications Specialist

June 2023 - Feb. 2025

  • Directs organic social media content creation and strategy, driving a 125% increase in followers, 401% growth in reach and a 115% boost in engagements on LinkedIn.

  • Spearheads digital marketing campaign strategy and execution through Salesforce Marketing Cloud, growing audience reach by 199% while reducing bounce and unsubscribe rates by 57% and 87%, respectively.

  • Executes all press releases, webinars and industry trade publications, strengthening the organization’s position as a thought leader in specialty pharma.

  • Manages the organization’s presence at leading conferences, coordinating over 80+ meetings with 215+ life sciences decision-makers, and executing collateral and session content, marketing campaigns and all end-to-end logistics.

  • Leads crisis communications to uphold stakeholder confidence and ensure organizational stability during potential disruptions.

  • Delivers graphic design, video editing, and website management support to elevate brand consistency and visual engagement.

  • Assists in the planning and execution of quarterly organizational-wide town hall events.

  • Coordinated the creation and distribution of 110+ internal communications tactics to over 1,600 employees through Q2 2023, achieving an average open rate of 76%.

  • Supported 15+ employee rewards and recognition initiatives through Q2 2023 that strengthened company culture, boosted morale and reinforced organizational values across teams.

WALT DISNEY WORLD RESORT

Communications Intern, Public Affairs

June 2022 - June 2023

  • Supported the publication of 100+ posts for Walt Disney World’s intranet site and social media channels with a variety of copywriting, video editing and graphic design tactics.

  • Assisted in the development and execution of successful internal and external events, coordinating logistics with key media placements and internal stakeholders, and ensuring the attendance of over 200 participants.

  • Increased awareness of company benefits and programs by developing and implementing comprehensive communication strategies, resulting in a 25% increase in employee participation.

  • Spearheaded innovative communication and content strategies that engaged over 70,000 Cast Members, leading to widespread positive feedback and increased employee satisfaction.

FLORIDA MUNICIPAL POWER AGENCY

Public Relations Coordinator

Jan. 2022 - May 2022

Public Relations Intern

May 2021 - Dec. 2021

  • Executed all internal communications initiatives, increasing readership and engagement by 15% through compelling content creation and targeted distribution strategies.

  • Delivered key daily updates to stakeholders, keeping them informed and improving overall communication efficiency.

  • Generated comprehensive media tracking reports, offering valuable data on brand visibility and social media impact.

  • Photographed visually captivating staff headshots and event photographs, contributing to a consistent and professional organizational image.

  • Created compelling graphic design elements for internal staff projects, enhancing the visual impact and effectiveness of communication materials.

  • Developed comprehensive and detailed explanations of responsibilities for future interns, facilitating a smoother onboarding process and ensuring clarity in their roles and tasks.

EVÅŒK ADVERTISING

Social Media Intern

Jan. 2021 - May 2021

  • Curated compelling social media content for a diverse portfolio of five company clients, each operating in distinct industries, including health care, ecotourism, food and beverage, financial, and communications sectors.

  • Created graphic design content for company clients and for the Agency’s social media, with a combined ~4,000 reach.

  • Collaborated on a successful social media campaign for a client's Instagram account, generating a total of 6,000 likes and increasing product awareness.

  • Utilized Facebook's Paid Advertising to effectively promote clients, achieving high engagement rates and encouraging extensive content sharing within the target audience.

EDUCATION

2018-2021

UNIVERSITY OF CENTRAL FLORIDA

Bachelor of Arts in Advertising and Public Relations

Minor in Digital Media

  • Awards: Magna Cum Laude, President’s Honor Roll, Dean’s Honor List

SKILLS

FLUENT IN

English | Spanish

WRITING STYLES

Associated Press (AP) Style

INDUSTRY KNOWLEDGE

Copywriting | Content Development | Crisis Communications | Digital Marketing | Event Management | External Communications | Graphic Design | Internal Communications | Media Relations | Public Affairs | Public Relations | Reputation Management | Social Media Management | Stakeholder Engagement | Video Editing | Web Design

SOFTWARE

Adobe Creative Cloud | Microsoft Office | WordPress | Salesforce | Salesforce Marketing Cloud

PROGRAMMING LANGUAGES

JavaScript | HTML | CSS

ORGANIZATIONS

Aug. 2020 - June 2023

Florida Public Relations Association
  • Student-to-Professional Membership; Programming Committee Member

Nov. 2020 - Dec. 2021

Zeta Phi Eta
  • National Professional Fraternity in Communication Arts and Sciences

Aug. 2020 - Dec. 2021

QUOTES Advertising and Public Relations Club
  • University of Central Florida, Student Membership

CONTACT

Email
Connect
  • LinkedIn

© 2025 by Anna Castro

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